Switchwise.com.au Blog

Archive for September, 2010

Neighbourhood Energy powers up with Switchwise

Thursday, September 30th, 2010

Neighbourhood Energy, the Melbourne-based electricity provider owned by Alinta,  has today joined Australia’s leading energy comparison site – Switchwise. Consumers will now be able to compare, select and apply for Neighbourhood Energy’s electricity plans directly from the Switchwise website.

Neighbourhood Energy offers a range of electricity plans to households across Victoria, including:

  • 2 Year Fixed Term Offer – 12% pay on time discount on a 2 year contract
  • Standing Offer – 10% pay on time discount (no fixed term contract)

For those of you more environmentally inclined you can also choose to add GreenLight 100% accredited GreenPower to the above plans. When you choose GreenLight 100%, Neighbourhood Energy will ensure that all your power consumption is offset with electricity sourced from renewable energy sources such as solar, wind, mini-hydro and biomass.

If you also like to put your money where your mouth is Neighbourhood Energy operates a Community Partner Programme under which its customers can choose to donate their pay-on-time discounts to charity such as The Smith Family or The Royal Childrens’ Hospital.

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Electricity Providers Awards for Customer Satisfaction

Tuesday, September 7th, 2010

Canstar Blue, a new offshoot of ratings company CANSTAR CANNEX, has announced its inaugural awards for Most Satisfied Customers, Electricity Providers.  Whilst the customer satisfaction awards are to be welcomed unfortunately ratings have only been collated for the 3-5 largest electricity suppliers in the four most populous states. With over 20 energy suppliers operating in Australia we look forward to the prospect of Canstar Blue providing a more comprehensive survey next year.

The award winners in each state were:

As Country Energy and Integral Energy are on the block as part of the NSW Government’s electricity privatisation programme – with good odds they will end up in the clutches of Origin Energy and AGL – it will be interesting to see which companies will take honours in Queensland and NSW next year.

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