Canstar Blue, a new offshoot of ratings company CANSTAR CANNEX, has announced its inaugural awards for Most Satisfied Customers, Electricity Providers. Whilst the customer satisfaction awards are to be welcomed unfortunately ratings have only been collated for the 3-5 largest electricity suppliers in the four most populous states. With over 20 energy suppliers operating in Australia we look forward to the prospect of Canstar Blue providing a more comprehensive survey next year.
The award winners in each state were:
- Queensland – Integral Energy
- New South Wales – Country Energy
- Victoria – Red Energy & Lumo Energy (previously known as Victoria Electricity)
- South Australia – TRUenergy
As Country Energy and Integral Energy are on the block as part of the NSW Government’s electricity privatisation programme – with good odds they will end up in the clutches of Origin Energy and AGL – it will be interesting to see which companies will take honours in Queensland and NSW next year.