Jackgreen, Australia’s only dedicated GreenPower electricity retailer, today announced that it placed itself into voluntary administration. This action is a result of Integral Energy’s wind-up action on 8th December in respect of an unpaid bill of more than $800,000. Jackgreen reportedly spent the past fortnight trying to secure further funding of $3-$5 million but was unable to do so.
On Friday, 18 December the Australian Energy Market Operator suspended Jackgreen from trading in the National Energy Market. This means that from 19 December Jackgreen customers were automatically transferred to another electricity retailer according to the rules of their State’s Retailer of Last Resort Schemes:
- Victorian customers will be transferred to either Origin Energy, TRUenergy or AGL depending upon where they live – more information is available from the Essential Services Commission
- NSW customers will be transferred to either EnergyAustralia, Country Energy or Integral Energy depending upon where they reside
- Queensland customers will be transferred to either Origin Energy or Country Energy depending upon where they live – more information is available from the Queensland Competition Authority
- South Australian customers will be transferred to ETSA Utilities for up to 3 months while they search for an alternative supplier – more information is available from the Essential Services Commission of SA
Jackgreen customers need not worry – their electricity supply will continue uninterrupted. Customers will be advised in writing to which company they will be transferred, as well as the pricing and terms and conditions applicable to the contract with their new supplier. Customers are usually free to switch from their newly appointed retailer to another power supplier of their choice.
If you are a Jackgreen customer we strongly suggest you wait to receive a letter from the new electricity supplier to which you have been transferred and then use Switchwise to compare your new provider’s power prices against other offers available on the market and switch to a cheaper deal if one is available.
Jackgreen’s plans have been removed from the Switchwise website.
