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Posts Tagged ‘smart meters’

ESC calls for submissions on smart meters

Wednesday, February 17th, 2010

The Essential Services Commission of Victoria (ESC) has commenced the process of reviewing the consumer and small business protection regulations in Victoria to ensure they adequately take account of the new state of play where manually-read meters are being replaced by remotely-read (smart) electricity meters.

The current regulations were designed to support manually read meters and quarterly billing of customers. However, smart meters will offer the opportunity for meters to be read electronically in 30 minute intervals. This could lead to greater bill complexity should retailers decide to introduce detailed time of day pricing to reduce risk by better reflecting their wholesale purchase costs, some of which can vary in real time.

The objectives of the review are to ensure that:

  • Customers are provided with clear information on their electricity consumption and pricing in order for them to make informed decisions about how much power they use and when;
  • Customers are protected from accidental remote disconnection of their power supply; and
  • Customers with payment difficulties are protected should their billing frequency increase from the current quarterly cycle.

The ESC is requesting submissions from interested parties but you better get moving as the deadline is 24 February 2010. You can read more on the ESC website.

Smart meters – are they worth the cost?

Thursday, September 10th, 2009

As smart meter roll-outs commence in Victoria, concerns are being raised about the additional charges that will be levied on households and businesses to cover the cost of buying and installing the smart meters.

According to the Australian Energy Regulator’s draft determination on Victorian smart meter costs and charges, an average household would be charged around $53 per year extra for metering charges in 2010 to contribute to the cost of the smart meter roll out. The extra charges would be payable by all households in 2010, regardless of whether a new smart meter has been installed at the property – in many cases this might not happen until 2012 or 2013.

The proposed new annual charges for 2010 would be as follows for each of the five Victorian electricity distribution networks:

  • Citipower – Melbourne CBD and inner suburbs - $104.79 pa
  • Powercor – outer western suburbs and western Victoria - $96.67 pa
  • Jemena – northern and inner western suburbs - $67.79 pa
  • United Energy – eastern/south eastern suburbs, Mornington Peninsula - $71.80 pa
  • SP Ausnet – outer eastern and eastern Victoria - $75.88 pa

A further $25 average annual increase is expected in 2011.

What will Victorian consumers get in return for parting with this extra cash? Smart meters are claimed to offer consumers the ability to better manage their power usage by having more detailed information on the amount of electricity they use at different times of day and the associated costs. This would lead to reduced power consumption at peak times (due to higher costs) and thereby lower the overall cost to the consumer. However, there are some problems with achieving this claimed benefit:

  1. Whilst we can all do our bit to reduce our power usage (e.g. switching off appliances at the wall), how much can households really change their consumption patterns in a meaningful way? Consumers who are usually at home during the day might have some flexibility on when they decide to turn on certain appliances. However, if you are at work during the day you are most likely to use most of your electricity outside of peak periods so there’s unlikely to be much benefit for you.

    It is important to note that wholesale electricity prices are largely driven by peak demand and the main impact households have on peak demand is at times of extreme weather conditions, such as those experienced on Black Saturday earlier this year. People aren’t going to stop turning on their air-conditioners when it’s 45 degrees outside (but they will be able to see how much it might be costing them!).

  2. It appears we are years away from having the necessary systems in place to communicate pricing information from wholesale electricity markets to distributors, retailers and ultimately back to the home. Without price signals there won’t be any real change in consumer behaviour.
  3. In all parts of Australia, except Victoria, retail electricity prices are still regulated by state governments. For smart meters to perform their role requires government action to remove price caps and allow the market to set prices, which can be a politically difficult decision to make.

For retail and distribution companies there do appear to be some cost saving opportunities from smart meters including:

  1. Reading meters remotely (electronically) would save a significant sum compared to the current quarterly home visit.
  2. Remote connection/disconnections would save costs, especially where home visits are required, but there may be some union issues to overcome, especially in Queensland.

    The objective is for such cost savings to eventually offset the additional costs of the smart meters and that consumers would benefit in the medium- to long-term. It will be interesting to observe what actually transpires in this regard over the next 5 years.

    An important flow on benefit would be more regular & more accurate billing. This would improve cashflow for retailers and theoretically remove all the problems and customer support costs associated with estimated bills & billing errors.  However, this assumes that any solution implemented would be done properly and does not create more issues than it solves.

    I would appreciate your feedback on whether you think smart meters would be of real benefit to you and help you use electricity more wisely.

    Smart meter consumers

    Wednesday, March 4th, 2009

    IBM recently released its 2008 Global Utility Consumer Survey – you can read the report here: Lighting the way: Understanding the smart energy consumer.

    The report states that in the short term it will be up to the individual to drive changes in energy consumption and management based upon their own personal initiative and income levels. However, in the medium- to long-term it is expected that the current generation of youngsters will start to drive more significant changes in energy consumption as they mature.

    Despite this, over 90 per cent of people surveyed indicated that they would like a smart meter at home including tools for better managing their energy usage. The caveat, however, is that consumers are not necessarily willing to pay for such services even though they might save money. Those under 25 are the most willing to pay a premium for such services and were the most interested in services such as having a message sent to their mobile when the power goes out at home.