energy regulator
essential services commission
The Essential Services Commission of South Australia manages issues relating to the legislation and management of the South Australian energy industry.
Web:www.escosa.sa.gov.au
E-mail:escosa@escosa.sa.gov.au
Phone:08 8463 4444
Fax:08 8463 4449
Post:GPO Box 2605, Adelaide, SA 5001
legislator
department for transport, energy and infrastructure
The Energy Division of the South Australian Department for Transport, Energy and Infrastructure is the body responsible for ensuring the provision of a sustainable, safe and reliable supply of energy to South Australian consumers and businesses.
Web:www.dtei.sa.gov.au/energy
Email:dtei.enquiries@saugov.sa.gov.au
Phone:08 8204 1888
Post:PO Box 1, Walkerville, SA 5081
ombudsman
energy industry ombudsman
The South Australian Energy Ombudsman provides independent and free dispute resolution services to residential and business customers to deal with disputes that emerge between them and their gas and electricity companies.
Before approaching the Ombudsman, consumers are encouraged to try to resolve disputes through mediation with the organisation.
Web:www.eiosa.com.au
Email:contact@eiosa.com.au
Phone:1800 665 565
Fax:1800 665 165
Post:GPO Box 2947, Adelaide, SA 5001
consumer affairs
office of consumer affairs
The Office of Consumer Affairs of South Australia helps to facilitate fair and ethical practice by companies and encourages consumers to be aware of their rights when dealing with companies operating in a range of industries.
Web:www.ocba.sa.gov.au
Email:metro.cab@agd.sa.gov.au
Phone:08 8204 9777
Fax:08 8204 9769
Post:PO Box 1719, Adelaide, SA 5001