switchwise can help with your move
We understand that moving home can be an extremely stressful experience. Packing all your possessions is usually a very time consuming and laborious task but it's only one of the many things you have to do.
Before you move into your new home you need to ensure that all your essential services are connected. Switchwise can arrange for your gas and electricity to be connected at your new house. Furthermore, with Switchwise, moving home doesn't mean you have to miss out on a great deal on your energy.
Enter your new postcode into the search box on our homepage to compare across a range of electricity and gas plans in your new suburb from our supplier panel. Select the plan that suits your needs and, where you have selected one of our partner retailer's plans, complete our simple online application form to arrange your electricity and/or gas connections, making sure to tell us you are moving and your preferred move-in date.
It's important to plan ahead and be organised as energy suppliers usually require us to provide at least three business days' notice for connection requests (and some may require 5 business days' notice). You should also note that connections on weekends and public holidays are not possible regardless of which energy provider you choose (as distributors who run the electricity and gas networks do not work on these days). You should also note that Switchwise is not able to arrange disconnections at the property you are leaving so you will need to contact your current suppliers directly to inform them you are moving out.
If you are moving into a newly constructed home you need to ensure that your gas and electricity meters and supply have been installed and connected to the mains before requesting a connection. If you are not connected to the mains you usually need to provide at least one month's notice prior to moving in to allow sufficient time for new meters to be installed and connected to the mains supply.
Your new energy provider will arrange for the meter in your new home to be read on the day you move in (provided you have given sufficient notice). Please note that your local electricity distributor (and gas distributor if you have mains gas) will usually charge a fee for the final meter read at your old property and a fee for the initial meter read at your new property. These charges are passed on by your electricity company and gas company and will appear on your first bill; they are usually called "connection fees".
In Victoria your power will actually be disconnected by your distributor who will remove the fuse. On the day you move in you need to ensure that your electricity is switched off at the mains to permit the distributor to insert a new fuse. If you forget to switch off the mains the power supply to your new home will remain disconnected until you are able to arrange for the distributor to make another visit, usually 2-3 days later. You will also be charged an additional fee for the revisit.
Although your meters in your new and old homes will be read by your distributors, we recommend that on the day you move into your new home you write down your gas and electricity meter readings (both for your new home and the home you have left) and to check these against the final bill for your previous home and the first bill for your new home. This will ensure that you don't get billed for someone else's energy use.
